Congress fee refunds are made based on the following scale:
- Up to 1 month prior to the congress – full refund minus $50 processing fee
- Less than 1 month but more than 2 weeks prior to the congress – 50% less $50 processing fee
- After 14 days prior to the congress – no refund
Author Refunds: Authors who have their papers included in the proceedings are not eligible for a refund. Authors may receive a refund if they withdraw their papers before the paper is included in electronic or hard-copy proceedings.
Emergency Illness or Death of Registrant or Immediate Family Member: Refunds may be granted if an attendee is unable to attend the Congress due to a family death, emergency illness, or other extraordinary circumstance. In such a circumstance, the ICSB International Office must be contacted by in writing by either letter or e-mail with the details of the situation and a request for a refund. Requests will be handled on a case by case basis. Requests will not be accepted after one week post-congress.
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